Privacy policy

Effective Date: July 28, 2026

1. Introduction

This website is operated by CatherineSaundersLPCLLC, doing business as Patio Sanctuary Co ("we," "our," or "us"). We are committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Patio Sanctuary Co.

This Privacy Policy applies to our website, patiosanctuaryco.com , and its associated subdomains (collectively, our "Service"). By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service .

2. Definitions and Key Terms

  • Cookie: A small piece of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, and remember information about you, such as your language preference or login information.
  • Company: When this policy mentions "Company," "we," "us," or "our," it refers to CatherineSaundersLPCLLC, doing business as Patio Sanctuary Co, which is responsible for your information under this Privacy Policy.
  • Country: The country where Patio Sanctuary Co and its owner are based, which in this case is the United States.
  • Customer: A person or entity that purchases from, registers with, or otherwise uses the Patio Sanctuary Co Service.
  • Device: Any internet-connected device, such as a phone, tablet, or computer, that can be used to visit patiosanctuaryco.com and use the Service.
  • IP Address: A number assigned to a device connected to the Internet. These numbers are typically assigned in geographic blocks.
  • Personnel: Individuals employed by Patio Sanctuary Co or under contract to provide services on its behalf.
  • Personal Data: Information that directly, indirectly, or in connection with other information allows for the identification of a natural person.
  • Service: The website, products, features, and related services provided by Patio Sanctuary Co.
  • Third-Party Service: Advertisers, service providers, promotional and marketing partners, and others who provide content or services to us or whose products or services may interest you.
  • Website: Patio Sanctuary Co's website, accessible at patiosanctuaryco.com.
  • You: The person or entity accessing, purchasing from, or otherwise using the Service.

3. Information We Collect

We may collect information from you when you:

  • Visit our website
  • Register on our website
  • Place an order
  • Subscribe to our newsletter
  • Respond to a survey
  • Complete a form
  • Contact our customer service team

Personal Information Collected

  • Name or username
  • Email address
  • Phone number
  • Mailing address
  • Billing address
  • Order and transaction information

4. How We Use the Information We Collect

We may use the information we collect from you for the following purposes:

  • To Personalize Your Experience: Your information helps us respond more effectively to your individual needs.
  • To Improve Our Website: We use information and feedback to improve our website, products, and services.
  • To Improve Customer Service: Your information helps us respond to customer-service requests and support needs.
  • To Process Transactions: We may use the information you provide to process orders, payments, deliveries, returns, and related transactions.
  • To Administer Promotions: We may use your information to administer contests, promotions, surveys, or other website features.
  • To Send Periodic Emails: The email address you provide may be used to send information, updates, and notifications related to your order or inquiry.

5. Information from Third Parties

5.1 End-User Information from Third Parties

We may collect end-user data necessary to provide our services to customers. End users may voluntarily provide us with information they have made available on social media websites. You can control how much information social media websites make public by reviewing and changing your privacy settings on those websites.

5.2 Customer Information from Third Parties

We may receive information from third parties when you contact us or use our Service. For example, we may receive automated fraud-detection information from a third-party service. We may also collect information that is publicly available through social media websites or other public sources.

6. Sharing Your Information

We may share your information with:

  • Third-Party Service Providers: Trusted parties who help us operate our website, process payments, fulfill orders, deliver products, conduct our business, or provide customer service, provided those parties agree to appropriately protect your information.
  • Affiliates: Subsidiaries, joint-venture partners, or other companies that we control or that are under common control with us.
  • Business Transfers: Parties involved in a merger, acquisition, financing, restructuring, or sale of all or a portion of our business or assets.
  • Legal Requirements: Government authorities or other parties when disclosure is required by law or necessary to respond to valid legal requests.

7. Cookies and Similar Technologies

We use cookies and similar tracking technologies to monitor activity on our Service and retain certain information.

  • Cookies: Files containing a small amount of data that may include an anonymous unique identifier. Cookies are sent to your browser and stored on your device.
  • Use of Cookies: We use cookies to improve your experience, remember your preferences, understand how you interact with our Service, and support essential website functions.
  • Managing Cookies: You can configure your browser to refuse cookies or notify you when a cookie is being sent. Some parts of the Service may not function correctly if cookies are disabled.

8. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect your personal information, including:

  • Secure Connections: Sensitive information is transmitted using Secure Socket Layer (SSL) or similar encryption technology.
  • Payment Security: Payment information is processed and secured by our payment-service providers.
  • Access Controls: Personal information is accessible only to authorized personnel and service providers who require access for legitimate business purposes.

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is completely secure.

9. Data Retention

We retain your personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing our Service and complying with our legal, accounting, and reporting obligations.

10. Your Privacy Rights

Depending on your location and applicable law, you may have the following privacy rights:

  • Access: The right to request access to the personal information we maintain about you.
  • Correction: The right to request correction of inaccurate personal information.
  • Deletion: The right to request deletion of certain personal information.
  • Restriction: The right to request that we restrict certain processing of your personal information.
  • Objection: The right to object to certain processing of your personal information.
  • Data Portability: The right to request a portable copy of certain personal information.

These rights may be subject to exceptions and limitations under applicable law. To submit a privacy request, contact us at support@patiosanctuaryco.com .

11. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under the age of 18.

12. International Data Transfers

Your information may be transferred to and maintained on computers located outside your state, province, country, or other governmental jurisdiction, where privacy laws may differ from those in your location.

13. Links to Other Websites

Our Service may contain links to third-party websites or services that are not owned or controlled by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of third-party websites or services.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the Service after changes take effect indicates your acceptance of the revised Privacy Policy.

15. Contact Us

If you have questions about this Privacy Policy , or wish to submit a privacy request, please contact us: